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Print & Design Support Tools

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FAQS
How do I determine which service plan is right for my organization?

We’ll help you determine the best service agreement based on:

  • The complexity of your AV system
  • Your business operations and uptime requirements
  • Your support and service expectations

Let’s find the right plan for you.

How do I request an on-site service visit?

If an on-site visit is needed, simply:

  • Call or email our service team
  • Confirm your service agreement and priority level
  • Schedule a visit based on your SLA response time
Do you offer proactive system monitoring?

Yes, proactive monitoring is available as an optional service. If included in your agreement, we will:

  • Continuously monitor your AV system
  • Detect potential issues before they cause problems
  • Provide real-time support to keep your system running smoothly
Can I upgrade my service agreement?

Yes! If you need:

  • Faster response times
  • Extended support hours
  • Additional coverage

We can upgrade your plan to ensure you receive the best level of service for your business.

Where do you provide service and support?

We offer support nationwide, with both remote and on-site service available. No matter where your business is located, we have a solution for you.

DPI Calculator

How many pixels do you need in your images? Use our handy calculator to find out.

Original size (for scans, etc)
inches
X
inches
Final print size:
inches
X
inches
Product
Our DPI recommendation
Proportion Calculator

Use this calculator to help understand how to scale your files correctly.

Original / working size:
inches
X
inches
Final print size
inches
inches
percent
(e.g. 1:4)
Our Proportion recommendation