DGI Communications is thrilled to announce that Paul Kelley has earned PSNI Global Alliance’s Strategic Account Specialist (SAS) Certification. This certification is exclusively offered to Certified Solution Providers (CSPs) and guarantees the highest level of customer experience in engagement, pre-installation, deployment, and future growth strategy. CSPs who achieve this certification must complete a strategic account management workshop, build and execute an account plan, and present their experience to a PSNI learning board.
According to Paul Kelley, “The SAM Certification was more of a business transformation than a sales approach, and for this reason it really resonated with me.”
Chris Miller, Executive Director for PSNI Global Alliance, emphasized the significance of the new certification in reinforcing best practices for professional account management strategies that benefit both CSPs and their customers,: “Professionalism and preparation are the keys to understanding, meeting and exceeding customer expectations—locally and globally,” said Chris “By reinforcing the best practices of universal professional account management strategies, we are developing a sustainable approach that benefits our CSPs as well as their customers’ experience. This latest certification from PSNI is a big help in reinforcing those practices.”
DGI Communications is a nationwide systems integrator specializing in commercial audiovisual systems. Founded in 1994, DGI has grown, acquired, and merged with complementary companies to offer a unique blend of products and services for the communication and building systems integration market. With a focus on customer satisfaction, DGI is well equipped to provide high-quality audiovisual systems and related services. Additionally, as a premier large format digital printer, DGI will work closely with you to design custom-built solutions that brilliantly communicate your message and brand — both to your customers and your team.
To learn more about DGI, visit www.dgicommunications.com. To learn more about The Alliance and it’s globally unified offering, visit www.psni.org.
