AV Integration & Installation

AV Integration & Installation That Just Works — Every Time.

From Boston across New England, we design, deploy, and support the technology that lets your team walk in and start working.
AV Integration & Installation That Just Works — Every Time

What Does an AV Integrator Actually Do?

An AV integrator designs, engineers, programs, installs, and commissions the audio, video, and control systems in your building, then hands off a system your team can run without thinking about it. Buying a display and a soundbar is a purchase. Getting them to work as one system, sound and picture lined up, no echo, is integration.

That whole sequence is on us. An online reseller ships equipment and calls it a day. We stay until the room works, and we're still the ones you call if it stops.

That responsibility travels. Through the PSNI Global Alliance, DGI works alongside vetted integrators in more than 270 cities, held to the same standards we use at home. One point of contact, wherever your offices are.

AV Integration and Installation

What Happens When the Room Doesn't Work?

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The room doesn't fail loudly. It fails right on schedule, usually at 9 a.m., right in front of someone who matters.

Glitchy's been sitting on a Teams firmware update for three weeks. That little red badge nobody clicked. Then the client leans in for the close and the video freezes mid-sentence. Nobody notices until every face on the call turns into a screenshot and the room goes dead quiet exactly when the deal is supposed to close.

That's the failure mode we design against: not catastrophic, just quiet enough that nobody catches it until it's live. Cables get strain relief, levels get locked, firmware gets updated on a schedule instead of whenever someone remembers, and if something's about to slip, the alert fires before your meeting starts, not after.

 

We Specialize in

 
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Audio Systems

The right microphone, the right pickup pattern, the right placement. Get those three right and nobody in the room works to hear what's being said.
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Video Systems

Unobstructed sightlines, the right display size, text you can read without borrowing glasses. Get video right and nobody in the room works to see the message.
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Control Systems

Walk in, get started. However much technology sits behind it, the control should be simple enough that nobody has to think about it.

Networked AV & AV Over IP

Networked AV

Any source, anywhere you need it. Route content, scale images, recall presets. Built around your IT standards, so it stays secure and supportable.

Featured Project

Featured Project

A workplace designed for training, collaboration, and consistent conferencing across 100+ rooms.

 

• Lobby with dvLED and digital signage pylons
• Divide and combine training center
• Logitech conferencing across 100+ rooms
• Integrated boardroom and sound masking

 

How a Project Comes Together

Plan

We walk the space, talk to the people who'll run the room day to day, and turn that into a design and a number you can take to your team.

Build

Equipment gets racked, programmed, and tested in our quality assurance area before it ever reaches your site, so fewer surprises show up during install.

Enable

Installation, commissioning, and a walkthrough with your team so everyone knows where things live and how to run them.

Optimize

We tune levels, camera presets, and control logic based on how the room gets used in the first few weeks, not just how it looked on paper.

Sustain

The work doesn't end at go-live. Support & Maintenance takes over with managed services and proactive support that catch problems before you notice them.

Frequently Asked Questions

What does an AV integrator actually do?

An AV integrator designs, engineers, programs, installs, and commissions the audio, video, and control systems in a space, then supports them after go-live. An online reseller sells you a display. An integrator makes sure that display, the room's microphones, and the scheduling panel outside the door all work together the moment someone walks in.

How do I choose a commercial AV integrator?

Look for one team that owns design, installation, and support, rather than three vendors pointing at each other when something breaks. Ask how they handle handoff and documentation, what happens when a system needs service years later, and whether they've supported spaces at your scale.

How much does commercial AV installation cost?

It depends on room size, how many spaces you're outfitting, and how complex the control and network requirements are. A single huddle room and a 100-room rollout aren't the same conversation. Most projects break into design and equipment plus installation labor, and a real number comes from a walkthrough and a spec, not a flat rate.

How long does an office AV installation take?

A single conference room typically moves from design to go-live in six to ten weeks. Multi-room and multi-building rollouts run longer because installation and testing happen in stages. Timeline usually depends more on site readiness — power, network, construction schedule — than on the technology.

What should you decide before buying AV equipment?

Decide how the room will be used — hybrid meetings, presentations, training — before choosing hardware, since that determines camera count, microphone coverage, and control complexity. Then confirm your network can carry AV traffic and who owns support after installation. Buying equipment before answering those is how rooms end up with the wrong gear.